Chocolates are perishable goods and we are therefore not able to accept the return of these goods for reasons of hygiene.

100% Satisfaction Guarantee / Damaged Orders & Refunds

Although we do our best to ensure that this does not happen, on very rare occasions, products arrive at their destination damaged or fail to arrive due to an unforeseen delivery issue.  Some of our chocolates are quite fragile and easily damaged; in such cases we shall not necessarily be able to offer a refund. If the recipient receives a damaged order, please contact us immediately so that we can discuss an appropriate resolution